University of Alberta
Receiving a Degree in Better Search Experience
Meet the University of Alberta
The University of Alberta is a public research institution located in Edmonton, Alberta. Know for academic and research innovation, it attracts over 40,000 students from across the globe to its vibrant campus. Offering an extensive selection of programs and fostering an engaging student environment, the University is dedicated to providing an enriching educational journey.
Suboptimal Content Delivery Across a Complex Web System
At the heart of the University of Alberta's digital strategy is the need to effectively manage and deliver content across a complex web ecosystem. The existing search capabilities fell short in efficiently guiding users to the information they sought, from academic programs and research opportunities to student services and campus life.
This inadequacy in content navigation posed a significant challenge, as it hindered the University's ability to fulfill the informational needs of its broad and varied audience, impacting the overall digital experience.
The Solution
Revolutionizing Content Discovery at the University of Alberta with A.I.
The University of Alberta partnered with Fishtank to better serve the diverse needs of its vast community. With the university offering hundreds of programs and housing numerous student groups, finding a way to deliver relevant information quickly became crucial. Our development team implemented Coveo’s AI-powered search and recommendation capabilities, to make it easier for each visitor to discover content that's tailored to their interests, from academic programs to student life.
This solution not only streamlined the U of A search process by bringing together content from various university sources but also improved user experience by providing accurate, relevant results fast. Features like auto-suggestions based on user behaviour and the ability to filter content by specific criteria have made navigating the university's extensive digital offerings more intuitive. This significant digital upgrade has enhanced the University of Alberta's online presence, making information access simpler and more engaging for students, staff, and visitors.
Ready and Relevant Information at User's Fingertips
Working with Fishtank allowed the U of A to significantly enhance its digital presence, making information more accessible and relevant to its community through the implementation of an A.I.-powered search solution. This collaboration streamlined content discovery across the university's vast offerings, improving the user experience for students, faculty, and visitors alike.