Institute of Corporate Directors

Taking Corporate Governance to the Cloud

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Experience Design
Enterprise Development
Non-Profit & Association

Meet the Institute of Corporate Directors

The Institute of Corporate Directors (ICD), founded in 1981, is Canada's leading organization for the development and support of directors across various sectors. Their membership exceeds 17,300 and offers valuable resources, networking, and the renowned ICD-Rotman Director Education Program, culminating in the prestigious ICD.D designation for members. As a vital oversight body, ICD significantly influences Canada's economic and social landscape.

Limited by an Outdated CMS

The ICD was grappling with a digital infrastructure at a crossroads due to an outdated and limiting CMS license nearing its end. This old system made website updates difficult and time-consuming, negatively impacting the user experience and hindering ICD's ability to effectively serve its members. The need for a modern, flexible CMS that could support dynamic content updates and improve overall digital engagement became critical for maintaining ICD's leadership in governance and directorship.

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The Solution

Making the Move to Sitecore XM Cloud

Partnering with Fishtank, the ICD successfully migrated their website to Sitecore XM Cloud, leveraging our expertise in Sitecore solutions. This move to a modern, flexible, and scalable platform has significantly enhanced ICD's ability to deliver content across multiple channels efficiently, without the hassle of traditional CMS limitations. The transition to a cloud-based, headless CMS not only streamlined content management and distribution but also ensured their digital infrastructure is future-proof, allowing them to focus on their core mission of supporting directors and boards with the latest in governance resources.

In partnership with our team, the Institute of Corporate Directors (ICD) embarked on a transformative journey to Sitecore XM Cloud, a move that not only modernized their digital infrastructure but also introduced a new brand identity and design system. Through our Sitecore expertise, ICD developed a comprehensive component library, ensuring a seamless, flexible content management experience across multiple channels. This collaboration not only streamlined ICD's content delivery but also elevated their brand presentation, enhancing the overall user experience and firmly establishing ICD's digital presence as future-proof and aligned with their mission of governance excellence.

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Enhancing Member Experience

With the work our team did, the Institute of Corporate Directors (ICD) achieved a significant milestone by seamlessly integrating their new Sitecore site with the existing membership portal, ensuring a smooth user experience for accessing member-exclusive content. Leveraging our expertise in Sitecore, this collaboration focused on preserving the exclusive and valuable nature of the membership experience during the digital transition. The project highlighted the importance of a cohesive digital strategy that accommodates both public and private content, demonstrating the commitment we made to meeting ICD's unique needs and enhancing the value offered to its members.

Strengthening ICD's Digital Security

Collaborating with the Institute of Corporate Directors (ICD) we were able to enhance website security during their migration to Sitecore XM Cloud, implementing a secure login process through a third-party site and storing user information safely. Recognizing potential vulnerabilities, such as unauthorized membership upgrades, we fortified the site's security framework within Sitecore XM Cloud and leveraged Vercel for additional protection. This partnership not only streamlined user access but also ensured the highest security standards, demonstrating the commitment we make to our partners of safeguarding the digital presence and member data through advanced technological solutions.

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A Significant Digital Upgrade

Our partnership with the Institute of Corporate Directors (ICD) led to a significant digital upgrade through migrating to Sitecore XM Cloud, enhancing both the security and user experience of their website. This move introduced a modern, secure, and easily manageable online presence, complete with a refreshed brand identity and streamlined content delivery. The implementation of advanced security features, including a secure login process, has fortified the website against unauthorized access, increasing member trust. Overall, our expertise empowered ICD with a future-proof digital platform that supports their governance mission effectively.