Configuring a Search Experience in Sitecore Search

Learn how to enhance your website's usability and effectiveness by configuring a tailored search experience using Sitecore Search.

May 10, 2024

By Theresa Gutierrez

Setting Up Sitecore Search Experiences

In today’s digital landscape, the ability to quickly and efficiently find information is not just convenient—it’s expected. An effective search experience is central to user satisfaction, directly influencing how users interact with a website. Whether it’s a retail site where customers need to find products, or an informational site where users seek specific data, the search function can make or break the user experience. For digital marketers, this is particularly crucial, as a well-optimized search experience can enhance engagement, reduce bounce rates, and improve overall site performance.

Enter Sitecore Search, a robust tool designed to tailor search functionalities to the unique needs of each website. For marketers, especially those managing high-stakes events like Symposium, Sitecore Search offers a suite of powerful features that can be customized to refine search results and adapt to user behavior. From creating landing pages to setting up intricate search widgets, Sitecore Search provides the capabilities to not only meet but exceed the expectations of modern web users. In this guide, we'll explore how to configure Sitecore Search to ensure that every visitor finds exactly what they're looking for, swiftly and with ease.

Sitecore Search Features

Building on the insights from our previous blog of Sitecore Search features, this blog dives deeper into the practical application of those features.

A web interface showing a Sitecore search page with multiple filtering options and search results.

By guiding you through the step-by-step process of creating a search experience in Sitecore Search we will start by setting up a landing page and integrating a search results widgets—essential tasks that leverage the powerful capabilities of the discovery platform. Whether you're looking to enhance user engagement or streamline content discovery, this guide offers actionable strategies that harness the full potential of Sitecore Search's diverse functionalities.

Getting Started With the Customer Engagement Console (CEC)

Once you access the Customer Engagement Console (CEC) through the Sitecore Cloud Portal, you can begin configuring your search experience. The CEC provides a range of tools for setting up pages and widgets that display search results and improve content discoverability and user engagement.

The CEC offers a user-friendly interface where you can configure and manage all aspects of your search functionality—from setting up pages and widgets that display search results to fine-tuning the parameters of your search algorithms. If you want more information on the CEC, read A Guide tothe Sitecore Search Customer Engagement Console.

Learn how to create a landing page in Sitecore Search, a crucial first step for setting up a tailored search experience that engages visitors and directs them to your most valuable content. Follow these steps to get started!

  1. Let’s start by accessing our CEC in Sitecore Search.

    Overview of site performance metrics including visits, page views, unique page views, requests, and widget interactions.

  2. Navigate to the Pages tab in the left-hand menu.

    Navigation menu highlighting the pages section to manage website content.

  3. Click the Create Page in the top right corner.

    List of web pages in a content management system showing types, variations, and widgets.

  4. Select Landing Page as our Page Type and click Save.

     Interface for selecting a new page type, highlighting the option for a landing page.

  5. The first step will be our Setup Page, where we will name our Page and the Page Variation. For this example we will name our page “Symposium,” then click Next.

    Setup interface for naming a new page "Symposium" and setting its default variation.

  6. For the second step will configure our URL settings. We can use a Fixed URL, Regular expression, or Starts with. After inputting our landing page URL, click Next.

    URL settings interface for a web page, allowing selection between fixed URL, regular expression, or starts with options.

  7. Here we will review our landing page configuration. Ensure all of the details are correct, then click Save.

    A review screen showing the general settings of a web page named Symposium.

Task 2: Add a Search Result Widget

It's time to take our new search page to the next level by adding a search widget. Follow these simple steps to display dynamic, relevant results that enhance user interaction and content discovery.

  1. Now it’s time to create our Search Result Widget. Let’s locate the page we just created and click Edit.

    Overview of a content management system interface showing pages with type, variations, widgets, and modification details.

  2. Click the Select Widgets button.

    Interface for selecting and placing widgets onto a default page variation for customization.

  3. Once there, you can drag and drop an existing widget or create a new one. For this example, we’ll create a new one, by clicking Create Widget.

    Drag and drop interface for creating and positioning widgets on a website layout.

  4. Click on Search Results and fill out the required fields.

    Interface for selecting widget types like search results, recommendation, banner, or HTML block.

  5. For the first step in setting up our widget, we have to configure our Widget Name, RFK ID, Variation Name, and indicate which pages it Will Be Used In.

    • Widget Name: Symposium Search results
    • RFK ID: Symposium_24
    • Variation Name: Default
    • Will be used in: The options are: Page, Dialog, and Common across all pages. For this example, we’ll choose “Common across all pages” as we want to implement this widget on every page of our site.

      Click Next.

      Setup interface for creating a new widget with the name "Symposium Search results" and setting its default variation.

  6. Before you finalize adding your search widget, take a moment to review your selections. Ensure everything aligns with your preferences, confirm by clicking Save. You’ve successfully added a widget to your page!

    Review screen for a widget named "Symposium Search results" showing default settings and usage options.

What’s Next in Sitecore Search?

Establishing a well-configured landing page and search results widget is the cornerstone of an effective search experience on your website. By meticulously following the steps outlined in this blog—from accessing the CEC, creating a page, to adding a search results widget—you lay the groundwork for a user-friendly search experience for your users. This intuitive interface enhances visitor engagement and facilitates easier content discovery, ensuring that your site not only meets but exceeds user expectations.

Remember, a well configured search results page is the start to a successful discovery platform and search experience. Making the investment in Sitecore Search worth the time and effort. Stay tuned for more content on how to configure your Sitecore Search environment.

Until then, happy searching!



Theresa

Theresa Gutierrez

Sitecore Strategist | Sitecore Strategy MVP

Theresa, aka 'T', is a high-energy marketing creative with 8+ years of experience across various industries. She's passionate about delivering strategy and design, with a focus on Sitecore SaaS technologies. T is an avid golfer and loving dog momma, appeased only by delicious food and a bevy of something bubbly. Cheers!